Question 1

What is 1VA?

Accepted Answer

1VA is a fully managed AI virtual assistant powered by Claude, configured specifically for your business. We handle the entire setup, deployment, security, and ongoing management so you get a world-class AI assistant without any of the complexity.

Question 2

Cloud vs hardware — what's the difference?

Accepted Answer

Same AI, same management, same price. Cloud means your assistant runs on a secure VPS accessible from anywhere. Hardware means we deliver a dedicated Apple Mac to your office with everything pre-configured. Both options include full management and support.

Question 3

How long does setup take?

Accepted Answer

Cloud deployments are live in 3–5 days. Hardware deployments (dedicated Mac) take 7–10 days including device configuration and delivery. Both include full discovery, configuration, and testing.

Question 4

Is my data secure?

Accepted Answer

Absolutely. We use end-to-end encryption (TLS 1.3), two-factor authentication, full disk encryption, and remote wipe capability. We are fully GDPR compliant, and your data is never used to train AI models.

Question 5

What tools does it integrate with?

Accepted Answer

1VA integrates with Gmail, Outlook, Slack, Teams, Xero, QuickBooks, HubSpot, Notion, and many more. The number of integrations depends on your plan — from 5 on Growth to unlimited on Enterprise.

Question 6

What happens after go-live?

Accepted Answer

We manage everything on an ongoing basis: security updates, AI model updates, backups, performance optimisation, and support. You focus on your business while we keep your assistant running at peak performance.

Simple, Transparent Pricing

Growth

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Enterprise

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